Unlacquered brass has no protective coating or lacquer applied to its surface. This means the metal is left completely raw and natural. Over time — through contact with air, water, and the oils on your hands — it develops a living patina: a warm, deepening tone that is entirely unique to your home and how you use it. No two unlacquered brass pieces age in exactly the same way. This is not a flaw; it is the material behaving honestly.

Yes — and this is intentional. Unlacquered brass naturally transitions from its original bright gold tone to a richer, darker, antique warmth over months and years. In high-use areas like kitchen faucets it may develop variation in tone depending on which areas are touched most. Many of our customers consider this the most beautiful quality of real brass: it becomes more characterful with age, not less.

All Noble Brass products are made from solid brass or solid copper — not plated, not coated, not hollow. Plated hardware wears through at corners and high-touch points, revealing the base metal beneath. Solid brass does not do this. The colour you see is the colour of the material all the way through, and the patina that forms is part of the brass itself, not a surface layer.

We offer nine hand-applied finishes: Satin Brass, Aged Brass, Polished Brass, Light Copper, Dark Copper, Bronze, Chrome, Nickel, and Black. Each is finished by hand by an artisan in our Marrakech workshop. Finishes may vary slightly from batch to batch — this is the nature of handcrafted metal and is part of what makes each piece unique. If you need samples before ordering, contact us.

Our products are precision made and artisan finished. Precision machines are used to achieve exact dimensions and consistent forms — essential for functional hardware like faucets and fittings that must seal and align correctly. The finishing — the shaping of surfaces, the application of patina, the hand-polishing — is done entirely by skilled artisans in our Marrakech workshop. This combination is what allows us to offer both quality and craft.

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. All transactions are processed securely through Shopify Payments. Your payment information is never stored on our servers. Prices are displayed in USD; your card will be charged in your local currency at the current exchange rate.

Orders can be cancelled or modified within 24 hours of purchase by emailing admin@noble-brass.com. After that window, your item will have entered production and changes may not be possible. Because all items are made to order, we encourage you to double-check your finish, size, and quantity before completing checkout.

Yes. You will receive an automated confirmation email immediately after placing your order, followed by a shipping notification with tracking details once your order has been dispatched from our Marrakech workshop. If you haven't received your confirmation within a few minutes, please check your spam folder or contact us.

Because all our products are made to order, we do not accept returns for change of mind. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos and we will arrange a replacement or full refund. Approved refunds are processed within 5–10 business days to your original payment method.

All items are made to order with a 7–14 business day production window before shipment. Once dispatched from Marrakech via DHL Express or equivalent: USA & Canada 5–8 days · Europe 4–7 days · UK 4–6 days · Rest of world 7–14 days. Total time from order to delivery is typically 2–4 weeks. You'll receive tracking as soon as your item ships.

Yes — we ship worldwide. Our primary markets are the United States, United Kingdom, and Europe, but we regularly ship to Canada, Australia, the Middle East, and beyond. If you are unsure whether we ship to your country, get in touch before ordering.

International orders may be subject to customs fees, import duties, or VAT depending on your country's regulations. These charges are the buyer's responsibility and are not included in our product prices or shipping fees. We declare all shipments accurately on customs forms and cannot mark items as gifts or under-declare values. We recommend checking your country's import thresholds before ordering.

If your tracking shows no movement for more than 10 business days, please contact us and we will open an investigation with the carrier. Noble Brass is not responsible for delays caused by customs clearance, weather, or carrier disruptions — but we will do everything in our power to help resolve the situation. In cases of confirmed loss, we will work with you on a resolution.

For everyday cleaning, wipe with a soft damp cloth and dry immediately. Avoid abrasive cleaners, steel wool, bleach, or anything acidic (including vinegar and lemon). These will strip the natural patina unevenly. For fingerprints and smudges, a drop of mild dish soap on a soft cloth works perfectly. After cleaning, dry thoroughly — standing water accelerates uneven toning.

You can slow the patina by applying a thin coat of Renaissance Wax (a museum-grade microcrystalline wax) every few months. This creates a breathable barrier without the appearance of lacquer. To speed up or deepen the patina, increased use and exposure to warm water will naturally accelerate the process. You cannot stop patina entirely on unlacquered brass — nor should you want to.

Yes. Because the brass is solid and unlacquered, you can polish it back to a bright finish using a proper brass polish (such as Brasso or Flitz). Apply with a soft cloth in circular motions, then buff clean. This removes the patina and resets the surface. From there, the patina process begins again. Some customers do this periodically; others never do — both approaches are completely valid.

Green spots are verdigris — a natural oxidation of copper in brass when exposed to prolonged moisture. It is the same process that turns ancient copper roofs and statues green. It is not harmful and not a defect. To remove it, apply a paste of flour, salt, and white vinegar, leave for 10 minutes, then rinse and dry thoroughly. Ensuring your hardware is dried after each use will prevent verdigris from forming.

Yes. Because we work directly with our artisans in Marrakech, we can accommodate custom dimensions and configurations for most of our product lines — particularly pot rails, gallery rails, shelf brackets, and fittings. Lead times for custom work are longer (typically 4–6 weeks) and a deposit is required. Send us your specifications and we'll confirm feasibility and pricing.

Absolutely. We regularly supply interior designers, architects, and kitchen/bathroom studios with brass and copper hardware for residential and hospitality projects. We offer trade pricing for qualifying orders and can provide samples, finish boards, and project-specific lead time estimates. Please get in touch with your project brief and we'll set up a trade account.

Our standard nine finishes cover the most requested tones, but we can discuss bespoke finishing for larger orders. Our artisans use traditional hand-patination techniques developed over generations, so achieving a specific depth of tone or oxidation pattern is often possible. We recommend requesting a sample piece first so you can approve the finish before committing to a full order.