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We are a small team and we take every inquiry seriously. Whether you have a question about an order, need help with a custom size, or want to discuss wholesale, we are here.
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Frequently Asked Questions
Do you ship to Canada?
At this time, Noble Brass ships to addresses within the United States only. We are working on expanding to Canada and other countries.
How do I order a custom length?
Visit our Custom Orders page and fill out the inquiry form with your product type, finish, and exact dimensions. We will confirm your specifications by email before production begins. Most custom orders ship within 10-14 business days.
What is the difference between Polished and Brushed Brass?
Polished Brass has a bright, mirror-like finish. Brushed Brass has a softer, matte texture - warmer and more understated, and it hides fingerprints better in high-touch areas.
Are your products solid brass or brass-plated?
All Noble Brass products are solid brass - not brass-plated steel or zinc. Solid brass develops a natural patina over time that plated finishes cannot replicate.
How long does shipping take?
Standard orders typically ship within 5-7 business days. Custom length orders ship within 10-14 business days. You will receive a tracking number by email once your order has shipped.